Making a booking
Appointments can be made online at any time, or call 1300 172 996 Monday to Friday, from 8.00am to 5.00pm.
New to the clinic?
New patients are welcome. Please provide your details during the online booking process (or if you have booked over the phone, please arrive a few minutes early for your first visit).
Routine appointments are generally 15 minutes long. If you require a longer consultation, please let the reception staff know when you are making your booking (or choose the longer consult option when booking online).
As some examples, you will need a longer appointment for the following:
This is a mixed billing general practice and a GAP fee will apply for most consults from the 1st of February 2022.
Bulk billing will only apply for:
If you are not eligible for bulk billing, you will be charged a gap fee:
We require upfront payment at the time of your consult. You may need to pay the full cost of the consult (including any gap fees) upfront, and then claim the MBS amount back from Medicare or your private health insurer (OSHC/OVHC)
If you are unable to keep an appointment, please call us as soon as possible. If you do not attend your appointment, and haven’t informed us beforehand, you will be charged a $25 fee. This fee is payable before any future appointments can be made.
Additional fees will apply for private vaccines, wound dressings, excisions, iron infusions, and procedures (i.e: Implanon or Mirena/Kyleena insertions/removals), and other consumables not listed here.
Administrative requests such as printing/emailing of health records, transfer of medical notes and insurance reports may also be incur a fee.