Making a booking
Appointments can be made online at any time, or call 1300 172 996 Monday to Friday, from 8.00am to 5.00pm.
New to the clinic?
New patients are welcome. Please provide your details during the online booking process or if you have booked over the phone. Please arrive 15 minutes prior to your first visit.
Routine appointments are generally 15 minutes long. If you require a longer consultation, please let the reception staff know when you are making your booking (or choose the longer consult option when booking online).
As some examples, you will need a longer appointment for the following:
This is a mixed billing general practice and a GAP fee will apply for most consults. These fees are reviewed and updated on 1st February each year. Please speak to our friendly staff for an update on our fees.
Bulk billing will only apply for:
If you are not eligible for bulk billing, you will be charged a gap fee:
ALL STUDENTS AND STAFF MUST SHOW STAFF / STUDENT ID TO BE ELIGIBLE FOR A REDUCED GAP FEE EACH VISIT
We require upfront payment at the time of your consult (including any gap fees) upfront, and then claim the MBS amount back from Medicare or your private health insurer (OSHC/OVHC)
ALL FEES ARE REVIEWED AND UPDATED ON 1ST FEBRUARY EACH YEAR. PLEASE CALL THE CLINIC FOR AN UPDATE ON OUR FEES
If you are unable to keep an appointment, please call us as soon as possible. If you do not attend your appointment, and haven’t provided 4 hours notice , you will be charged a fee. This fee is payable before any future appointments can be made.
Additional fees will apply for private vaccines, wound dressings, excisions, iron infusions, and procedures (i.e: Implanon or Mirena/Kyleena insertions/removals), and other consumables not listed here. This includes UniSA staff and students requiring flu vaccines administered outside of the designated free flu clinics provided by the university. Please speak to our reception staff to see if you will incur a fee.
Administrative requests such as printing/emailing of health records, transfer of medical notes and insurance reports may also be incur a fee.